1. Introduction
Welcome to
("we", "our", "us").
We operate the website ,
which provides flight booking assistance and
travel-related services.
This Privacy Policy explains how we collect,
use, and protect your information when you use
our services. By accessing or using our website,
you agree to the collection and use of your
information as described in this policy.
2. Definitions
- Service: The website and services.
- Personal Data: Any information that identifies an individual.
- Usage Data: Automatically collected data from website usage.
- Cookies: Small files stored on your device.
- User: Any individual accessing or using our services.
3. Information We Collect
We collect different types of data to provide and improve our services:
Personal Information
Name, email address, phone number, billing details, and contact information.
Travel Information
Passport details, nationality, and travel-related data required for booking.
Usage Data
IP address, browser type, device details, pages visited, and time spent on our website.
Location Data & Cookies
We may collect location data (with permission) and use cookies to improve performance and user experience.
4. How We Use Your Data
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. We may also retain data to comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Transfer
Your data may be transferred and stored on servers located outside your country. By using our services, you consent to such transfers, provided appropriate security measures are in place.
7. Disclosure of Data
- • Legal requirements or law enforcement requests
- • Business transactions (merger/acquisition)
- • Trusted service providers
- • Protection against fraud or misuse
8. Data Security
We use industry-standard security practices to
protect your data. However, no method of
transmission is 100% secure.
All payments are processed through PCI-DSS compliant
systems.
9. Your Rights (GDPR / CCPA)
10. Third-Party Services
We may use third-party tools for analytics, advertising, and payment processing. These providers only access data necessary for their services.
11. Payments
We use secure third-party payment processors and do not store your card details.
12. External Links
We are not responsible for privacy practices of third-party websites linked from our platform.
13. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect children's data.
14. Policy Updates
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting.
Contact Us
For support, booking help, or any questions, feel free to reach out to our team.
Phone
Address
Parent Company
Viral Owl LLC